Privacy Policy

Your Privacy Is Important To Us

Innovec Controls Pty Ltd understands your concerns regarding privacy and is committed to protecting it. Innovec conforms to the highest ethical standards on the Internet. Any information that you give us about yourself or that we collect is always held with the utmost caution and security, and that information will only be used in the ways described below.

Please read our privacy policy to fully understand how we collect data, how we use that data, and how you can correct any inaccuracies in your information.

How Do We Use The Information That We Collect?

We use the information that we collect about you for the following:

• To quickly and accurately process your orders,
• To provide a pleasant web experience to meet your equipment needs, and
• To help us to improve our site and your online experience.

What Information Do We Collect?

We collect information from our site users at different points on our Web site.

Registration

If you decide to register with an Innovec Controls site, we'll ask for your name, company, country, email, and job type.

We use the information that you provide to us during registration to enhance your experience. This may include presenting promotional offers online or via email tailored to your previous purchases. We do this to try and make your experience with us more productive and efficient.

Online orders (not currently available)

If you place an order online, we need to know your name, email address, mailing address, credit card number, and the credit card's expiration date. This allows us to process and fulfil your orders and keep you up-to-date on the status of your order.

Literature Requests

When you request literature we may ask for your name, address, and email address so we can fulfil your request. In some cases, the collection of additional information may be required as part of the offer. If this information is to be shared with anyone other than Innovec Controls, it will be stated at the time that you enter your request.

Contests, Surveys, & Online Polls

We occasionally conduct surveys, polls or hold contests on Innovec sites. While these items are voluntary, it often requires us to request information from you if you choose to participate. The information that we gather from surveys will be used to improve the use and service of our site. The poll results are gathered and displayed to other site users to show your peers' viewpoints on topical information. The survey data collected and the poll data are NOT tied to any particular individual person so your responses will not identify who you are in any way. The contest information will be used to administer the contest and notify the contest winners, unless otherwise stated at the time of entry.

Emails, Including Special Offers & Site Updates

If you are registered with an Innovec site, we will occasionally send you email about various products and services that we feel may be of interest to you and/or about site features and changes that we feel you'll want to know about. You can choose not to receive email from us at any time (see opt out of emails below) and only Innovec Controls (or agents working on behalf of Innovec Controls and under confidentiality agreements) will send you these direct mailings.

Web Statistics

We also monitor site traffic and usage patterns to better determine what we think you'd be interested in viewing. This also helps us to improve our web site.

We will not share your information in ways not described in this policy statement, and we will not provide any other organisation with your personal information.

Innovec Controls reserves the right to disclose to third parties information about registered usage of the Innovec web site and any related services, including information gathered during your use of the site. Any information disclosed would be in the form of aggregate data that does not describe or identify any individual user.

As a practice, Innovec Controls will not disclose any of your personal information to outside parties unless this is specifically described to you in writing, such as in the rules of sweepstakes or other promotions.

Please note that Innovec Controls web sites contain links to other sites as a service to our visitors. The registration information you provide will not be passed on to these sites when you link from Innovec. Innovec Controls is not responsible for the privacy practices or the content of such web sites; the privacy policy in this document is relevant for Innovec Controls web sites only.

How We Protect Your Security

We take precautions to make sure that your online experience with Innovec Controls is a safe one. We're committed to making sure that your data is secure. That's why whenever you place orders (not available currently) or access any sensitive data, such as your account information, we use a secure server which encrypts all information that you input before it is sent to us. To further ensure that your data is kept safe, we've added the extra layer of protection with usernames and passwords. We make sure that when you're retrieving your personal information and/or placing an order, that you're required to enter your password and username as an extra precaution.

How Do I Opt Out Of Email Communications With Innovec Controls?

You can choose not to receive emails from us at any time by simply sending an enquiry (including your name, email address, and "Unsubscribe" as the subject line) using our Contact Us page, and we'll remove you from all mailings. Alternatively, you can disable the "Check to receive our newsletter via email" checkbox when updating your Subscription profile, or delete your subscription altogether.

How Do I Update Or Change My Information?

If you would like to signup, modify, or delete your innovec.com profile, please visit the Subscribe page.

Questions or Comments

If you have any questions about the Innovec Controls Privacy Policy, the practices of this site or your dealings with this Web site, please send us an enquiry using our Contact Us page, or contact:

Innovec Controls Pty Ltd.
PO Box 135
SPIT JUNCTION NSW 2088
AUSTRALIA

Your use of the Innovec web site signifies that you consent to our Privacy Policy as described in this document. Innovec Controls reserves the right to change or update our Privacy Policy at any time by notifying visitors of the existence and location of the new or revised Privacy Policy. This Privacy Policy was last updated on November 1, 2007.